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New Member
Invoicing
Posts: 1
Registered: ‎02-28-2012
0

Re: Unable to email invoices/quotes

Recently I have seen Peach unable to email stuff. It was an email problem, not a Peach problem. What I did was go to Help/Check for Updates...

 

e Invoicing

New Member
Louigi
Posts: 1
Registered: ‎12-22-2011
0

Re: Unable to email invoices/quotes

 

Go to "Devices & Printers" in Windows. Under Printers you should see "Peachtree Email Writer v3".

If it is not there you should update Peachtree.

 

To update Peachtree, open Peachtree and click on the Services tab.  In the drop down you will see "Check For Updates".  Install any updates and close Peachtree.

 

In Windows under "Devices and Printers" make sure you see  "Peachtree Email Writer v3"

 

You should be able to email Invoices now......

 

 

Platinum Elite Contributor
pguru
Posts: 3,013
Registered: ‎05-19-2008
0

Re: Unable to email invoices/quotes

Backup your Peachtree data files, then using the Windows Control Panel, select the Add/Remove Programs.  Click on Peachtree and uninstall.  Now re-install the program to the original datapath.  This will remove the corrupted files, and the install will replace all files including any that had been missing or corrupted.
Rick Prindiville
rick@pcosupport.com
Sage 50 / Peachtree Solution Provider
Sage 50 / Peachtree Certified Consultant
Custom Crystal Reports for Sage 50 / Peachtree
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www.crystalforpeachtree.com
Silver Super Contributor
ShirleyB
Posts: 2,323
Registered: ‎05-20-2008
0

Re: Unable to email invoices/quotes

I think a reinstall of the program is the solution you are looking for if the file is corrupt.
Shirley Byard, Email: SCByard@gmail.com,
Best Business Strategies

We don't just sell software. We have tools that work together to help YOU grow your business. Better yet, we answer our phone!
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New Member
jafferson
Posts: 2
Registered: ‎07-16-2008
0

Re: Unable to email invoices/quotes

 No I haven't tried to reinstall.  I have a multiuser Peachtree, and the Peachtree machine that is acting up for e-mail is the main Peachtree PC. My database reside in this Peachtree and hence acts as a server for me. My affread that if I try to reinstall, I may end up creating other problems to the point that I can't even use my whole peachtree setup.

 

I would like to try other solutions first to see if I can fix it without reinstalling the s/w.

 

Thanks

 

Mateen

Silver Super Contributor
ShirleyB
Posts: 2,323
Registered: ‎05-20-2008
0

Re: Unable to email invoices/quotes

Did you reinstall your Peachtree program and select the maintenance and/or repair mode?
Shirley Byard, Email: SCByard@gmail.com,
Best Business Strategies

We don't just sell software. We have tools that work together to help YOU grow your business. Better yet, we answer our phone!
We still have 2013 tax tables for sale. No Business Care subscription needed!

Sage Peachtree (Sage 50) Certified Consultant , Certified Trainer & Full SERVICE -Sage Solution Provider.
Member of the 2011 & 2012 Sage President's Circle
www.50accounting.com

New Member
jafferson
Posts: 2
Registered: ‎07-16-2008
0

Re: Unable to email invoices/quotes

I am having the same problem, where I try to send an iinvoice or quote from the invoice/quote screen, I get the following error:

 

"Peachtree cannot find da required file or it has been corrupted. Please reinstall Peachtree or Contact Peachtree technical Support".

 

I never had my e-mail part of peachtree to work. Now I need to use it evereyday, and it is pain to scan and email the quote of invoice to my customer.  Any help would be greatly appreciated.

 

Mateen

Loyal Listener
CraigStevenson
Posts: 45
Registered: ‎07-01-2008
0

Re: Unable to email invoices/quotes

We are having a similar problem where we can't email invoices or anything that is a PDF.  In our case, the problem has to do with the Peachtree Email Writer v2 going offline.  (It is in Control Panel, Printers.)  Here is my original thread:  http://community.peachtree.com/peachtree/board/message?board.id=ptaccounting&thread.id=620

 

 

Bronze Contributor
HowardE
Posts: 345
Registered: ‎05-19-2008
0

Re: Unable to email invoices/quotes

Does it work with a stock invoice (un customized)?
Howard Edelman
Edelman Business Systems
Garden City, Long Island, NY
Peachtree and Computer System Support for over 20 Years!
www.edelbussys.com
New Member
desireem
Posts: 3
Registered: ‎06-24-2008
0

Re: Unable to email invoices/quotes

Okay-I wentto outlook and did this. But itis still not working. I noticed I can email from the customer profile just fine, but not while I am in invoices or quotes. Any other suggestions?