Call Sage: 877-495-9904

Sage is retiring the online services Website Trader / Creator, Peachtree Web Accounting, ePeachtree, and ePeachtree Payroll.

by Sage Employee DMason on 08-31-2010 04:20 PM

Sage is retiring the online services Website Trader / Creator, Peachtree Web Accounting, ePeachtree, and ePeachtree Payroll.  These services will be shut down on November 30, 2010.  Notification to all affected has been sent

 

Sage notified all affected customers that the online services Website Trader / Creator, Peachtree Web Accounting, ePeachtree, and ePeachtree Payroll will be retired as of November 30, 2010

 

Customers who are currently on these services will be offered the following to make their transition as easy as possible.

 

Website Trader / Creator

At this time, Sage is unable to offer an alternative solution for customers using these services.  Sage is providing Knowledgebase articles with instructions on how to download HTML (KB Answer ID # 26909) and XML data (KB Answer ID # 26910), so customers can retrieve their files for the website hosting company of their choice.

 

Peachtree Web Accounting

Sage is offering a 30-day free trial of Sage Peachtree Remote Access, powered by Citrix, and providing Knowledgebase article # 27047 for a comparison of PWA and Sage Peachtree Remote Access.

 

ePeachtree

Sage is offering Sage Peachtree Complete Accounting, single or multi user, at no cost; with help in extracting the data from ePeachtree and setting up Sage PT Complete Accounting.  

 

ePeachtree payroll service

For customers using payroll services with ePeachtree, Sage will include Simple Payroll 2010 and 2011 at no cost.

 

Should you have any further questions or concerns, please call 877-481-0341.

Comments
by Thomas W Norton(anon) on 12-01-2010 02:54 PM

This is terrible news, we have been using web creator for years.

How can it just be terminated without an option.

I would have paid thousands to save

very disappointed

www.tncbingo.com

by swheeler Bronze Contributor on 12-02-2010 04:28 PM

Several ex-customers of this service are now using www.CartSpan.com, in conjuction with an alternate commercial shopping cart, to automate order import and item price/quantity/status upload.

 

Please call Scott Wheeler @ 513-708-1317 for additional details.

 

by Lyle E Borton(anon) on 12-03-2010 12:06 PM

We DID NOT GET THE NOTICE that it would be discontinued. Sudenly we have no website. This is rephresensable on the part of Peachtree and Sage Software. It is costing us thousands of dollars and Sage apparently does not care.

 

Lyle Borton

by Administrator on 12-06-2010 11:44 AM

Mr. Norton and Mr. Borton,

Despite our best efforts, in both your cases the early notifications did not reach the right hands. We apologize for the inconvenience. By this time you should have received a call from our Customer Service group and will receive personal assistance.

 

For the rest of our customers, we will have more information and some options for you posted here shortly.

 

Again, our apologies,

ShariW

Product Marketing Mgr. Principle

by Administrator on 12-06-2010 09:44 PM - last edited on 12-08-2010 11:36 AM

As a follow-up to our original post:

 

For anyone else who needs assistance, please select a new FTP server, and send to websitecreatortraderemails@peachtree.com:  1) your new host’s FTP server IP address, and 2) your Website Trader user name and password, and we will push your Website Trader site to the new host’s FTP server.This assistance is available until February 28, 2011.

 

Also note that, if your website has your own 2nd level domain name, such as www.[your website name].com, then you will need to contact your Domain Provider and change the DNS Server records to point to your new DNS server. If you are using a FREE third level domain provided by us, such as www.[your website name].peachhost.com, then you will lose that domain name and will need to replace it.

 

Again, we sincerely apologize for any inconvenience this may have caused.

 

ShariW

Product Marketing Mgr. Principle

by Thomas W Norton(anon) on 12-12-2010 09:19 AM

Website Trader / Creator

At this time, Sage is unable to offer an alternative solution for customers using these services.  Sage is providing Knowledgebase articles with instructions on how to download HTML (KB Answer ID # 26909) and XML data (KB Answer ID # 26910), so customers can retrieve their files for the website hosting company of their choice.

HELP:

Peachtree has exported our web site to our domain hosting company register.com

Problem is what is the next step, Can I purchase the software that was being used in configuring our website layout?

Our website is now just a "dummy" copy containing data that is getting more & more outdated as each day goes by, without being able to export our new inventory items, pricing, pictures etc.

Just looking for some help, please

Can I purchase any website creator program & import some type of peachtree exported file?

After ten years of fantastic service from webcreator and webtrader, I am at a loss

I must not be the only one, if anyone has found a alternative that will work with peachtree quantum please shoot me a email tom@tncbingo.com

Thank You

www.tncbingo.com

by Thomas W Norton(anon) on 12-21-2010 03:41 PM

I thought e-commerce was the wave of the future

I guess we peachtree quantum user's are going back wards

by Thomas W Norton(anon) on 01-07-2011 08:54 AM

I have found some software that seems to be close to Peachtree's web creator/web trader.

 www.fortune3.com                                                                 

It has an easy layout for importing your inventory.

Still not as good as Peachtree’s old web creator, but at least something close.

(I have spend a few thousand trying some other companies that were a waste, because of very hard importing procedure’s)

 

by PeatNSon Nursery(anon) on 01-13-2011 02:16 PM

 Does anyone know of an inventory management device with a camera out there.  We need to photograph 4000 inventory items and link them to our peachtree inventory list and them publish them onto our website.   

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